Product authenticity

Our products are all handmade by our beneficiaries or volunteers. Minor flaws may exist occasionally adding beauty to the product. Our products are exclusively available for purchase only on this store or at our own table or stall at bazaar events.

Refunds and returns

We do not accept returns of any products or offer refunds on any orders. In case the buyer receives damaged or wrong product kindly get in touch with us with images of the same within 48-72 hours and we will be glad to help you out.

Quality control

All our products pass through several rounds of quality control to secure product functionality. Products are packed with utmost care to ensure damage free delivery.

Sale Proceeds

We are a fully volunteer led team. The proceeds of all online and offline product sales are directed fully to train and support our beneficiaries throughout the year.

Customs and duties

Custom duties or taxes to be paid on any packages in the receiving country will be borne by the buyer.

Shipping time

Orders processing may take upto 7-10 working days. There will be regular intimation on the order status and package despatch.